Privacy Policy
PRIVACY POLICY
Last Updated: 12/17/2024
ABC Coaching and Counseling, LLC is committed to protecting your privacy. To better protect your
privacy we provide this notice explaining our online information practices. To make this notice
easy to find, we make it available on our website.
1. INFORMATION COLLECTION AND USE
We collect information about visitors to our Site so that we can provide an experience that is
responsive to our users’ and customers’ needs. We do not collect medical information or credit card
information through our Site. Our Site may use forms in which you give us contact information
(including your name, address, telephone number, and email address) so you can request information
or support. We receive and store any information you enter on our Site, or give us in any other
way, including through email, telephone, or other communications within our customer services
department. You do not need to give us any personal information in order to use our Site.
We will not sell, share, trade or otherwise use any information you provide unless you expressly
provide in writing permission for such use. We collect this information to improve our service, and
to help us determine your individual needs so we may serve you better individually, as well as
collectively.
We will not sell, share, trade or otherwise use any medical information under any circumstances. If
you require medical information, you must request it from us directly via a Medical Release form.
We may also collect non-personally identifiable information about you, such as your use of our web
sites, communication preferences, aggregated data relative to your Services, and responses to
promotional offers and surveys. We may use or disclose aggregate information only where no
individual is identified for a number of purposes, including: (a) Compiling aggregate statistics of
usage for improving the web site; (b) Developing, maintaining and administering the web site; and
(c) Following up on comments and other messages that you submit to us through the web site.
Please note, to better safeguard your information, please do not include any credit card
information in your electronic communication unless it is specifically required by us as part of
Services or transaction fulfillment process sites, or our customer contact process.
This Site and our Services may contain links to other websites. Unfortunately, we are not
responsible for the privacy practices or the content of such sites.
2. SECURITY
This Site has security measures in place to protect against the loss, misuse or alteration of the
information under our control. If our site allows you to enter sensitive information (such as a
credit card number) on order firms, we encrypt the transmission of that information using secure
socket layer technology (SSL).
We may also at times provide information about you to third parties to provide various services on
our behalf, such as providers who process credit card payments. We will only share information
about you that is necessary for the third party to provide the requested service. These companies
are prohibited from retaining, sharing, buying, selling, storing or using your personally
identifiable information for any secondary purposes.
We follow generally accepted standards to protect the personal information submitted to us, both
during transmission and once we receive it. No method of transmission over the Internet, or method
of electronic storage, is one hundred
percent (100%) secure, however. Therefore, we cannot guarantee its absolute security.
3. GOOGLE ANALYTICS AND COOKIES
We may use a tool called “Google Analytics” to collect information about use of this Site, such as
how often users visit the Site, what pages they visit when they do so, and what other sites they
used prior to coming to this Site. Google Analytics collects only the IP address assigned to you on
the date you visit this Site, rather than your name or other identifying information.
Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the
next time you visit this Site. This cookie cannot be used by anyone but Google, Inc. The
information generated by the cookie will be transmitted to and stored by Google on servers in the
United States.
We use the information received from Google Analytics only to improve services on this Site. We do
not combine the information collected through the use of Google Analytics with personally
identifiable information.
Google’s ability to use and share information collected by Google Analytics about your visits to
this Site is restricted by the Google Privacy Policy http://www.google.com/policies/privacy. You
can prevent Google Analytics from recognizing you on return visits to this Site by disabling the
Google Analytics cookie on your browser.
4. COLLECTION AND USE OF PERSONAL INFORMATION OF CHILDREN UNDER AGE 13
We are committed to protecting the online privacy of children. In accordance with the Children’s
Online Privacy Protection Act (”COPPA”), we will not knowingly collect any personally identifiable
information from children under the age of thirteen (13) without first obtaining parental consent.
Prior to providing any personally identifiable information (your name, email address, address, phone
number etc.), children under the age of thirteen (13) must have a parent or legal guardian complete
and return (by email or regular mail) a Parental Consent Form to ctthrall@abccoachingllc.com or
ABC Coaching and Counseling , LLC, 1140 US Hwy 287, Suite 400, #251, Broomfield, CO, 80020
The consent form states that the child’s “Parent” or “Legal Guardian”, by his or her signature,
consents to the collection and transfer of the child’s personally identifiable information. Consent
may be revoked by completing a “Revocation of Parental Consent Form” and sending it to the email or
physical mailing address above. In compliance with COPPA, We are sensitive about children
consulting with parents or guardians before furnishing personal information or ordering anything
online.
It is also our intention to adhere to the Children’s Advertising Review Unit (CARU) Guidelines on
Internet advertising with its special sensitivities regarding solicitations to children under
thirteen (13). We encourage parents/guardians to supervise and join their children in exploring
cyberspace.
5. TRANSFER OF DATA ABROAD
If you are visiting this Site from a country other than the country in which our servers are
located, your communications with us may result in the transfer of information across international
boundaries. By visiting this Site and communicating electronically with us, you consent to such
transfers.
6. COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
We cooperate with government and law enforcement officials and private parties to enforce and comply
with the law. We will disclose any information about you to government or law enforcement officials
or private parties as we, in our sole discretion, believe necessary or appropriate to respond to
claims and legal process (including without limitation subpoenas), to protect our property and
rights or the property and rights of a third party, to protect the safety of the public or any
person, or to prevent or stop activity we consider to be illegal or unethical. We will also share
your information to the extent necessary to comply with ICANN’s rules, regulations and policies. To
the extent we are legally permitted to do so, we will take reasonable steps to notify you in the
event that we are required to provide your personal information to third parties as part of legal
process.
7. CHANGES IN OUR PRACTICES
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy
Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate,
so that you are aware of what information we collect, how we use it, and under what circumstances,
if any, we disclose it.
If we make material changes to this Policy, we will notify you here, by email, or by means of a
notice on our home page, at least thirty (30) days prior to the implementation of the changes.
8. CORRECTING, UPDATING AND REMOVING PERSONAL INFORMATION
You may alter, update or deactivate your account information or opt out of receiving communications
from us at any time. You may send an email to ctthrall@abccoachingllc.com or you may send mail to
ABC Coaching, LLC at
ABC Coaching and Counseling , LLC, 1140 US Hwy 287, Suite 400, #251, Broomfield, CO, 80020
We will respond to your request for access or to modify or deactivate your information within
thirty (30) days.
9. MEDICAL PRIVACY NOTICE
This Section describes how medical information about you may be used and disclosed by us and how
you can get access to this information. Please review it carefully.
A. Who Will Follow This Notice?
Health care practitioners who treat you at any of our locations, including employees, volunteers,
and members of our, all departments and operating units of our organization, and all medical
practices operated us, other members of our workforce, and our business associates.
B. Your Medical Information
This Section refers to your “medical information”. This means all information that identifies you
and relates to your past, present or future physical or mental health or condition including
information about payment and billing for the health care services you receive.
C. Our Pledge Regarding Medical Information
We understand that your medical information is personal and we are committed to its protection. We
create a record of the care and services you receive to ensure that we are providing quality care
and to comply with legal requirements. This notice applies to all your medical information that we
maintain, whether created by our staff or others.
We are required by law to give you this notice of our legal duties and privacy practices with
respect to your medical information, to follow the terms of this Privacy Notice, and to notify you
following a breach of the privacy or security of your unsecured medical information.
D. How We May Use and Disclose Medical Information About You
For each category of use and disclosure, we will try to give some examples, although not every use
or disclosure in the category will be listed.
i. For treatment. We may use your medical information so that we and other health care providers
may provide you with medical treatment or services. Different health professionals may also share
your medical information in order to coordinate the different services you need. We may disclose
your medical information to people outside our offices and/or locations who may be involved in your
medical care after you leave our care.
ii. For Payment. We may disclose your medical information so that treatment and services you
receive may be billed by us to a third party. For example, your health plan may need to know about
treatment you received so they will pay us for the services provided. We may also disclose your
medical insurance information to obtain prior approval from your health plan.
iii. For Healthcare Operations Purposes. We may use and disclose your medical information for our
internal operations, such as business management, and administrative activities, legal and auditing
functions, and insurance-related activities. We may use medical information to make sure that all
of our patients receive quality care, such as reviewing our processes or to evaluate the
performance of those caring for you. We may also disclose information to doctors, nurses,
technicians, and other personnel for review and learning purposes. We may remove information that
identifies you from this set of information so others may use it to study healthcare and healthcare
delivery without learning a specific patient’s identity. Under certain circumstances, we may
disclose your medical information for the health care operations of other health care providers.
iv. Health Information Exchange. We may participate in Regional Health Information Organization
(“RHIO”) which arranges for the electronic exchange of health information among health care
providers in the state where we are located. We may exchange your health information electronically
through RHIO for the purposes described in this Notice. You have the right to request that your
information not be included in this exchange.
v. Individuals Involved In Your Care or Payment of Your Care. We may release your medical
information to a friend or family member who is involved in your medical care, or to someone who
helped pay for your care.
vi. Notification. We may release your medical information to notify a family member, personal
representative or another person responsible for your care of your location, general condition, or
death. We also may release your medical information for certain disaster relief purposes.
vii. Contacts. We may contact you to provide appointment reminders, information about treatment
alternatives, or other health related benefits and services that may be of interest to you.
viii. Worker’s Compensation. We may release medical information about you for worker’s compensation
or similar programs, which provide benefits for work related injuries or illnesses.
ix. Mental Health Information. State laws create specific requirements for the release of mental
health records. We will obtain your specific authorization to release mental medical information
when required by these laws.
x. Drug & Alcohol Treatment Records. Specific rules apply to the release of certain drug and alcohol
program records, and we will obtain your specific authorization to release those records as required
by Federal regulation 42 CFR, Part 2.
xi. Miscellaneous. We may use or disclose your medical information without your prior authorization
for several other reasons. Subject to certain requirements, we may give out your medical
information without prior authorization for public health purposes, abuse or neglect reporting,
health oversight audits or inspections, research studies, funeral arrangements, Coroner’s
investigations, organ donation, and emergencies. We also may disclose medical information when
required by law in response to a request from law enforcement in specific circumstances, for
specialized government functions including correctional, military or national security purposes, in
response to valid judicial or administrative orders or to avoid a serious health threat. Additional
specific rules may apply to mental health records.
xii. Other Disclosures. Other uses and disclosures not described above will be made only with your
written authorization. For example, we require your signed authorization for uses and disclosure
that constitute the sale of your medical information and for most uses and disclosures of
psychotherapy notes. Additionally, we will not use or disclose your medical information for
marketing purposes unless we have a signed authorization from you except that an authorization will
not be required if (a) a communication occurs face-to-face; (b) consists of marketing gifts of
nominal value. You may revoke your authorization at any time unless we have relied on your
authorization or your authorization was required as a condition of obtaining health care services.
E. Your Rights Regarding Medical Information About You
i. Right to Inspect and Copy. In most cases you have the right to inspect or receive a copy of your
medical information (or have a copy provided to an individual whom you designate) when you submit a
written request. If your medical record is maintained electronically in a designated record set,
you have the right to request a copy of the information in an electronic form and format. We may
deny your request in certain circumstances. If you are denied access to your medical information,
you may appeal.
ii.Right to Amend. If you believe the information in your record is incorrect or incomplete, you
have the right to request an addendum be added to your record by submitting a written request
giving your reason. We may deny your request under certain circumstances. If we deny it, we may
advise you in writing of the reason or explain your rights to submit a statement of explanation.
iii. Right to an Accounting of Disclosure. You have the right to a list of those instances where we
have disclosed your medical information other than for treatment, payment, healthcare operations,
or where a disclosure was specifically authorized., for the Hospital’s directory, to persons
involved in your care, and certain other limited situations. To request an accounting of
disclosures, you must submit a written request to our Support Department.
iv. Right to a Paper Copy of this Notice. If this notice was sent to you electronically you have a
right to a paper copy of this notice. You may request that we send other communications of
protected health information by alternative means, or to an alternative location. This request must
be made in writing to the person listed below in Section 13. We are required to accommodate only
reasonable requests. Please specify in your correspondence exactly how you want us to communicate
with you; and if you are directing us to send it to a particular place, the contact/address
information.
v. Right to Request Restrictions. You may request in writing that we not use or disclose your
medical information except when specifically authorized by you, when required by law, or in an
emergency. Except in the case of certain requests related to disclosures to health plans, we are
not required by law to agree to your request, but we will consider the request. We will inform you
of our decision.
vi. Right to Request Restrictions on Disclosures to Health Plans. You may request in writing that
we restrict disclosures of your medical information to a health plan for purposes of carrying out
payment or healthcare operations if the disclosure is not required by law and the medical
information pertains solely to a health care item or service for which you (or a person other than
the health plan who is acting on your behalf) have paid us out of pocket and in full at the time of
service. We must agree to a request that meets these requirements.
F. Changes to this Notice
We reserve the right to change this Section at any time. Changes will apply to medical information
we already hold, as well as new information after the change occurs. We will post a copy of our
current notice within our facilities and we will post it on our website at
G. Complaints and Requests
If you have questions about this notice or want to talk about a problem without filing a formal
complaint, please contact ABC Coaching, LLC at the following number: 303-596-8605.
If you believe your privacy has been violated, you may file a complaint with our organization or
with the Secretary of the U.S. Department of Health and Human Services. Information about how to
file a complaint with the Department of Health and Human Services may be found at the following
website: http://www.hhs.gov/ocr/privacy/hipaa/complaints/index.html. You will not be penalized for
filing a complaint.
13. CONTACT INFORMATION
If you have any questions about this Privacy Policy, the practices of this Site or under our
Services, your dealings with this Site or our Services please contact us by email or regular mail
at the following address:
ABC Coaching and Counseling , LLC, 1140 US Hwy 287, Suite 400, #251, Broomfield, CO, 80020
303-596-8605
ctthrall@abccoachingllc.com